Follow the appliance through its cycle
A cooker can contain several independent functions. Name the oven, grill or hob section involved before describing what it did or did not do.
The fuel type and section being used
The selected function and response of other sections
Any message, noise or interruption in the sequence
Which change did you notice?
One cooking cavity will not heat
Record which oven or grill is affected and which functions still work.
↗↗The cooker controls do not respond
Record whether the whole cooker or only one section is affected.
↗↗Cooking performance has changed
Record the cavity, shelf and function used.
↗↗The cooker door does not shut correctly
Record where the gap appears without forcing the door.
↗↗Using the cooker trips the supply
Record which function was selected before stopping use.
↗↗A new sound comes from the cooker
Record whether the noise follows a particular cavity or mode.
↗↗A hob section behaves differently
Record the affected zone and whether other zones work.
↗↗A message interrupts cooking
Record the complete message and whether heat stopped at the same time.
↗Choose the actual badge
Identity and access belong together
Keep the full cooker identification and state the fuel arrangement if known. Record whether it is a range, single-oven or double-oven product without pulling it from its space.
Describe surrounding units, the route to the kitchen and anything restricting movement. Gas or dual-fuel enquiries require confirmation of the exact requested work; no conversions are offered.
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.