Follow the appliance through its cycle
Separate the cooking cavity from its selected mode. A working fan or light does not establish that the heating system is working, and a working grill does not prove the oven function is sound.
The cavity, mode and temperature selected
Which lights, fans or grill functions responded
The cooking result or point where power stopped
Which change did you notice?
The oven runs without heat
Record whether the fan, light and grill respond independently.
↗↗Food cooks unevenly
Record the shelf position, chosen mode and whether one side differs.
↗↗The oven will not respond
Record which display indicators are visible.
↗↗The oven trips the electrical protection
Record the mode in use when it happened; do not repeat the test.
↗↗A fan or vibration becomes noisy
Record whether the noise occurs during cooking or after switch-off.
↗↗The oven door will not close properly
Record whether the gap is at the top, side or bottom.
↗↗The temperature result changes
Record whether food undercooks or overcooks and if the display changes.
↗↗The display shows a warning
Record the exact symbol or message and the chosen function.
↗Choose the actual badge
Identity and access belong together
Photograph a visible label around the door opening. For two cavities, keep the overall model and specify upper or lower oven rather than sending only a fascia photograph.
Built-in, built-under and high-level installations involve different access. Say where the oven is mounted and leave cabinet fixings and electrical connections undisturbed.
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.