Describe the stage that changed
Follow the wash from its first sound to the point where the result changes. Filling, spraying, heating, draining and drying are useful stages to distinguish.
Whether the programme filled and began washing
Any message or interruption during the wash
Water remaining, wash quality and final dryness
Choose the Candy complaint you recognise
Keep the full Candy identity
Open the door only during normal safe access and photograph its edge label. On an integrated dishwasher the furniture panel is not the appliance identity.
Retain the exact characters and suffixes. Two Candy appliances can look alike yet use different components, production versions or control arrangements. A badge is the beginning of identification, not confirmation of a spare part.
Plan for the fitted position
Tell us about the decorative front, plinth and clearance when the door opens. An appliance fitted under a worktop should stay in position until suitable access is agreed.
A distinction worth recording
Water left in the base and food left on plates may occur together, but they are not the same complaint. Describe the visible water separately from cleaning quality.
Work is checked against the product
This Candy enquiry concerns the appliance actually installed in your home. Product age, condition, appropriate work, available parts and access are discussed directly. A guide is not manufacturer authorisation or a promise that every historical model can be repaired.
No AGA repairs, new installations, fuel conversions, American-style or side-by-side refrigeration, compressor replacement, regassing or sealed refrigerant work are offered through this repair enquiry.
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.