Your TN16 property
Give the complete Biggin Hill postcode alongside the extractor hood details. A district or locality reference does not confirm coverage or available work.
Describe the operating sequence
Start by separating light operation from fan operation. Then note whether the complaint changes between speeds or concerns airflow rather than noise.
Whether the lights and fan operate separately
The speed at which the change is noticeable
Airflow, noise, vibration or dripping observed
The product and the fitting
Use a visible identity label during normal user access only. A canopy design or kitchen brand may not identify the extractor motor or control version.
State the height, whether the hood recirculates or vents outside if known, and any restriction around the canopy. Do not climb or dismantle ducting for a photograph.
Find the complaint
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.