Your TN16 property
Give the complete Biggin Hill postcode alongside the cooker details. A district or locality reference does not confirm coverage or available work.
Describe the operating sequence
A cooker can contain several independent functions. Name the oven, grill or hob section involved before describing what it did or did not do.
The fuel type and section being used
The selected function and response of other sections
Any message, noise or interruption in the sequence
The product and the fitting
Keep the full cooker identification and state the fuel arrangement if known. Record whether it is a range, single-oven or double-oven product without pulling it from its space.
Describe surrounding units, the route to the kitchen and anything restricting movement. Gas or dual-fuel enquiries require confirmation of the exact requested work; no conversions are offered.
Find the complaint
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.