Your TN16 property
Give the complete Biggin Hill postcode alongside the freezer details. A district or locality reference does not confirm coverage or available work.
Describe the operating sequence
Record the actual temperature pattern, not just that food feels different. Tell us which compartment changed and whether the displayed temperature matches your observations.
Which compartment is affected and its setting
Displayed or measured temperature, if available
Door closure, ice, moisture or warning changes
The product and the fitting
Photograph the identification plate within normal accessible cabinet space. Distinguish a conventional domestic fridge or freezer from a side-by-side, American-style or specialist cabinet.
Explain integrated furniture, ventilation space and the type of cabinet. Do not shift a loaded refrigerator or disturb refrigerant connections to investigate.
Find the complaint
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.