Your TN16 property
Give the complete Biggin Hill postcode alongside the oven details. A district or locality reference does not confirm coverage or available work.
Describe the operating sequence
Separate the cooking cavity from its selected mode. A working fan or light does not establish that the heating system is working, and a working grill does not prove the oven function is sound.
The cavity, mode and temperature selected
Which lights, fans or grill functions responded
The cooking result or point where power stopped
The product and the fitting
Photograph a visible label around the door opening. For two cavities, keep the overall model and specify upper or lower oven rather than sending only a fascia photograph.
Built-in, built-under and high-level installations involve different access. Say where the oven is mounted and leave cabinet fixings and electrical connections undisturbed.
Find the complaint
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.