What needs separating?
A vented machine, a condenser dryer and a heat-pump dryer remove moisture differently. We do not undertake sealed-refrigerant work on heat-pump equipment.
For “water appears under a condenser dryer”, potential assessment areas include the collection container, accessible drain or internal water route. The product and an inspection determine which explanation, if any, fits.
A short record of this change
Note whether the tank indicator appeared and where water was visible. Include the setting and the first stage that differed from normal operation, without assuming why it happened.
The dryer technology and selected setting
Whether the drum turned and any warmth developed
Warnings, stopping time and the final load condition
Identity before interpretation
Record the accessible door-frame identification and whether the product is vented, condenser or heat pump if known. Use paperwork if the label cannot be reached safely.
Access without dismantling
Explain any stacking arrangement, cupboard, duct or accessible drain connection. A stacked dryer should remain in place, and routine user care should follow its own instructions.
Find the badge on your appliance
Keep an unsafe appliance out of use
Repeated restarting is not a diagnostic method. Leave covers fitted and stop for smoke, burning, sparking, water near electrical parts, severe overheating or repeated tripping.
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.