Your TN16 property
Give the complete Biggin Hill postcode alongside the hob details. A district or locality reference does not confirm coverage or available work.
Describe the operating sequence
Identify the cooking technology and the affected zone. Induction pan recognition, ceramic heating and gas operation should not be treated as interchangeable systems.
The hob technology and zone selected
Pan, power level and any control-lock symbol
Whether other zones behaved normally
The product and the fitting
Use an accessible model record or existing paperwork. Do not lift a fitted hob, reach around terminals or remove a drawer solely to search for electrical labels.
Tell us whether the hob is above an oven, drawers or a cupboard and mention visible glass damage. Leave mounting clips, seals and wiring untouched.
Find the complaint
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.