What needs separating?
Water left in the base and food left on plates may occur together, but they are not the same complaint. Describe the visible water separately from cleaning quality.
For “water remains in the bottom”, potential assessment areas include drainage, a pump condition or level sensing. The product and an inspection determine which explanation, if any, fits.
A short record of this change
Note when the programme stopped and whether draining could be heard. Include the setting and the first stage that differed from normal operation, without assuming why it happened.
Whether the programme filled and began washing
Any message or interruption during the wash
Water remaining, wash quality and final dryness
Identity before interpretation
Open the door only during normal safe access and photograph its edge label. On an integrated dishwasher the furniture panel is not the appliance identity.
Access without dismantling
Tell us about the decorative front, plinth and clearance when the door opens. An appliance fitted under a worktop should stay in position until suitable access is agreed.
Find the badge on your appliance
Keep an unsafe appliance out of use
Repeated restarting is not a diagnostic method. Leave covers fitted and stop for smoke, burning, sparking, water near electrical parts, severe overheating or repeated tripping.
Bring the details together
Complete only what you know. The notes remain in this page until you copy them; opening the booking service does not send these notes automatically.